FAQ's

Membership

  • How do I become a registered member of MoreWell ?
  • How do I make a purchase?
  • How do I use a Coupon Code when placing my order?
  • Do you offer any member discount?
  • What benefits do you offer for member?

Payment
  • Are you experiencing problems with paying?
  • What payment methods do you accept?
  • What currencies can I use?
  • Do you sell gift cards?

Shipping Policy

  • Do you offer interstate freight?
  • Do you offer international freight?
  • Do you have a showroom where I can view your range?
  •  Shipping method
  • Shipping cost
  • Any tracking number can be provided?

 

Return & Exchange Policy

  • Can I return my order?
  • How do I return an item?
  • When can I receive my refund?
  • How long Do I have to return an item?

  • How many times can I exchange the garden gloves?

Shopping & Ordering

  • Will I receive a confirmation email once I place my order?
  • Can I cancel my order?
  • Can I amend my order after it has been confirmed and paid for?
  • If I entered the wrong address, can I change my delivery address before or after my package is dispatched?
  • Can I cancel my order if I change my mind?

Wholesale

  • Do you offer Trade Account?
  • How to sign up for Trade Account?
  • What are the benefits of having a Trade Account?